Privacy Policy

FixMyPC ("we", "us", "our") is an Independent Third-Party Technical Support Provider. This policy explains how we handle the personal information you share with us when you use our website or contact us for support.

What we collect

When you contact us — by phone, email, or through the callback form on this website — we may collect your name, phone number, email address, and a description of your technical issue. We do not collect payment card details directly; any payments are handled by a third-party payment processor.

How we use it

We use your information only to provide the support service you requested, to call you back if you've asked us to, and to send a summary of the session if applicable. We do not use your details for marketing without explicit consent.

Remote sessions

If you choose to proceed with a remote support session, the session is encrypted. Our technician can see your screen but cannot access files, folders, or passwords that are not already visible on screen. The session ends the moment you close the remote application.

Third parties

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service providers (such as the remote-access software provider) who process data on our behalf under appropriate data agreements.

Cookies

Our website uses only essential cookies required for the site to function. We do not use advertising or tracking cookies.

Your rights

You can request access to, correction of, or deletion of any personal information we hold about you by emailing support@fixmypc.in.

Contact

Questions about this policy? Email us at support@fixmypc.in.